Privacy Policy

Firehouse Pest Control Services, LLC collects information you choose to provide when you call, email, submit a contact form, request an estimate, use the chat widget, or otherwise ask for service. That may include your name, phone number, email address, property city, service type, pest concern, scheduling notes, and any message or photo details you provide.

The website may also collect basic technical information such as pages viewed, links clicked, device type, browser type, approximate location derived from network information, referring page, and form or call interaction events. Firehouse uses this information to understand website performance, improve service requests, and measure marketing activity.

When you submit a form, the website sends the information to Firehouse through a secure server endpoint and a GoHighLevel or LeadConnector workflow. That allows the Firehouse team to follow up about the pest issue, property type, and next step you requested.

Do not submit sensitive medical, financial, or emergency information through the website form. If there is a safety emergency, call emergency services or the appropriate poison-control resource.

Firehouse uses Google Tag Manager to load measurement tags, including Google Analytics 4 when configured in the tag container. These tools help measure page views, calls, form submissions, button clicks, and marketing performance.

Firehouse also uses PostHog for product analytics and website behavior analysis. PostHog may help Firehouse understand funnels, page engagement, form journeys, and technical issues on the site.

The website may use an engagement or chat widget to help visitors ask questions. Interactions with that widget may be processed by the widget provider and may generate analytics events for Firehouse.

The website may embed Google Maps or link to Google, Facebook, Instagram, and other third-party sites. Those third parties may collect information under their own privacy policies when you interact with their services.

The website and its service providers may use cookies, pixels, local storage, tags, and similar technologies to remember technical preferences, measure traffic, attribute leads, and understand which pages or campaigns led to a service request.

You can control cookies through your browser settings. Blocking cookies or scripts may affect analytics, chat, attribution, or form behavior, but the public content of the site should remain accessible.

Firehouse uses collected information to respond to requests, schedule or discuss pest service, send estimates or follow-up messages, maintain customer records, improve the website, measure advertising, protect the site from abuse, and comply with applicable obligations.

Firehouse does not use website form submissions to publish customer information publicly. Customer review text shown on the site comes from review content already selected for public display and should not be treated as a private service request.

Firehouse may share information with service providers that help operate the website and customer workflow, including Vercel for hosting, Google for tag and analytics tools, PostHog for analytics, GoHighLevel or LeadConnector for customer workflow handling, chat or engagement-widget providers, email or messaging tools, and other vendors that support Firehouse operations.

These providers may process information only as needed to provide their services to Firehouse or as described in their own terms and privacy policies.

You may contact Firehouse to request that the team update or remove contact information submitted through the website, subject to service, business, legal, or recordkeeping needs.

You may opt out of some analytics or advertising cookies through browser settings, Google privacy controls, or other third-party opt-out tools. You can also call Firehouse directly at (480) 877-0175 if you prefer not to submit a web form.

Privacy questions can be sent to Firehouse Pest Control Services, LLC at 1090 S Gilbert Rd, Gilbert, AZ 85296, by phone at (480) 877-0175, or by email at info@firehousepest.com.

Firehouse may update this Privacy Policy as website tools, service providers, or business practices change. The date below shows when this page was last updated.